Do you only ship to the US? Yes, at the moment we are only shipping to the 50 US states. We are considering expanding our shipping reach to other regions. If you are interested in shopping with us outside of the US, please send us a note at firstname.lastname@example.org.
Do you accept returns? Yes, we will accept returns for store credit for items that are received back in the unworn and new condition that they were sent out in. We do not accept returns on sale items. Return shipping is the responsibility of the customer. If you need a return/exchange, please contact us for full instructions at email@example.com. Requests must be made within 7 days of receipt of the item.
How can I earn more loyalty points (curves)? We love return customers, so we want to reward you! You can earn curves for purchases, social media connections, and reviewing our products. Have further questions? Send us a note to firstname.lastname@example.org.
When will I receive my item? We ship daily! You can expect to receive shipment confirmation with tracking within 24-48 hours of ordering.
Are you going to sell other sizes, types of items, etc.? If you want it – we need to know it! We are always interested to learn about what our customers would desire to see in our offerings. If you have any suggestions, please let us know by emailing email@example.com.
What sizes are the models pictured wearing? We are currently using pictures from our manufacturers, and they advise that their models wear a size 1X or XL. We are working with our local models to get pictures and measurements, which we will upload ASAP. When we have our own models, we will include their measurements to ensure that our customers have a better understanding of the fit.
Do you have a size chart? Do you wear the same size at every store? We do not either, so we are trying to help our customers find the right fit for them for each product. Each item has a measurement chart included for the exact measurements of the material. We are also including details about the fit and material so you can make a well informed decision on what size to choose. We know that all sizing is not created equal and want our customers to be the satisfied with the fit. We encourage our shoppers to know their measurements to help in deciding which size to buy. We only sell TRUE plus size clothing, so we do not encourage our buyers to "size up" as many plus size women feel they should.